Signing out of your account
Find Log out, understand which session ends and handle a failed sign-out attempt.
Updated
View Markdown ↗Where to find Log out
- Open the account menu in the navbar by selecting your name or avatar.
- Select Log out at the bottom of the menu.
- Wait for the request to finish. A successful logout returns you to the homepage.
On a small screen, open the main navigation menu first to find the account menu.
Which session does this end?
Log out ends the session in the browser you are using. It does not sign you out of every other device or browser where you may be signed in.
Closing a tab is not the same as selecting Log out. If you are using a shared computer, log out before leaving it.
What happens to my learning?
Signing out does not delete your account, learning history or saved subject setup. Sign in with the same account when you want to continue.
Signing out also does not cancel a subscription. Open Billing & plan while signed in if you want to manage renewal or payment details.
If signing out fails
If the menu says it could not log you out, do not assume the session has ended. Check your connection and try Log out again when the previous attempt has finished.
The button shows Signing out... while a request is processing. Avoid starting several attempts at once.
If you continue to see an error, note its wording without including passwords, recovery links or other private account information. You can return to the Help centre to find related guidance.